Metro PCS Customer Service – Educate Yourself on About the Facts to Consider About the Metro PCS Customer Service.

MetroPCS (stylized as metroPCS) is Metro pcs customer support in the states that is a part of T-Mobile US, Inc.. MetroPCS provides nationwide talk, text, and data dependant upon the plan services using GSM, HSPA, HSPA and 4G LTE networks. MetroPCS previously operated the sixth largest mobile telecommunications network in the states using code division multiple access (CDMA) technology. The legacy MetroPCS CDMA network was decommissioned on June 21, 2015. Its legacy 4G network using LTE will be integrated with T-Mobile US’ own 4G LTE network.

In October 2012, MetroPCS Communications reached a binding agreement to merge with T-Mobile USA, Inc., an agreement that would “help the competing provider become more competitive together with the other National Carriers”. The offer was really a reverse merger for MetroPCS; following the closure of your merger on May 1, 2013, the combined company, now generally known as T-Mobile US, Inc., began trading about the Ny Stock Exchange as TMUS.

MetroPCS was established in 1994 as General Wireless, Inc., by Roger D. Linquist and Malcolm Lorang, each of whom were previously executives with wireless provider PageMart Wireless.

The launch of MetroPCS’s LTE network was met with mixed reviews. GigaOM’s Kevin Tofel noted that even though the LTE network is based on 4G technology, “the infrastructure MetroPCS is using keeps speeds in all the different older 3G networks”. Tofel measured data speeds “far slower than T-Mobile’s HSPA network” but considered that users with only basic data requirements would discover the no-contract deal “refreshing”. Referencing Tofel’s review, Laptop Magazine’s Corvida Raven determined that MetroPCS “probably isn’t utilizing the best LTE technology.

Slate’s Farhad Manjoo panned the how can i talk to a metro pcs representative by suggesting that MetroPCS was able to roll out 4G coverage sooner and less expensive than its competitors through providing merely the Samsung Craft, a characteristic phone with sub-standard internet capabilities, as the launch device. Due to quality of the device (known as being “designed not dexqpky12 to frustrate users but to get us to swear off ever using any phone again”), the network, and MetroPCS’s decision to bar video streaming services aside from YouTube under its “unlimited web” plan, Manjoo considered it a device designed to disappoint users excited for 4G.

MetroPCS’s TV commercial series (from 2010 to 2011) features two Indians “Ranjit” played by veteran actor Anjul Nigam and “Chad” who make fun of American popular culture, which received mixed reviews. Many Indians and Americans found it to be in bad taste and offensive, or even racist. (Because of the controversy, the campaign ended in late 2011 and was replaced with a new campaign slogan, “Everybody’s moving to Metro”.)

Pursuing the T-Mobile merger, MetroPCS began a national push, running ads with the tagline “Period Power”. Although the ads are meant to show that there have been no hidden fees in its prepaid plans, many users of social media took to a different concept of “Period Power”, considering a woman’s menstrual period as an alternative to mobile phone plans. The ads were still running at the time of January 2014 in spite of the negative attention on social networking.